Remember the
time you first fell madly head over heels in love with someone? No matter how
it all ended (if it did) you can probably recall those feelings that swept through
you at the time and carried you away though that first burst of youthful
infatuation with associated physical feelings of heart racing, skin tingling
and shortness of anticipatory breath.
Now recall
a time of great sadness in your life. How did you feel then, how did you feel
physically, in all probability your posture slumped making you breathing
shallow. You may also have been tearful and short-tempered as you feel the
universe is against you as the hurt digs deeper into your soul.
Now
success, remember that time when you were truly and utterly thrilled with
yourself for achieving something you did not think was possible. Recall that
elation and the feeling of confidence running through, a confidence that made
you feel invincible and that there is nothing you can’t achieve in the future. Remember
how you felt physically, probably the feeling of strength coursing through you,
holding your body straight and held, literally, held high.
Now what
about right now?
Did you
notice, as you read through those paragraphs, that you experienced some of
those feelings here and now.
As human
beings our memories are associated with our emotions and feelings. We are not,
generally, like computers were recall is just a copy of a saved file. Recalling
the past evokes associated emotions right now, think about your favourite
slushy song and how it makes you feel as you remember why it holds such special
memories for you.
The
stronger the emotion of the original event, the greater likelihood of it
creating a strong emotional feeling within you right now.
If we want
to truly improve the lives of those who need social care services, particularly
for those with dementia, then we need to understand the power of memory and the
effect of recalling feelings. We need to understand each individual’s history
in order to ensure we communicate with them in a way that will produce positive
feelings now and, more complexly, in care homes there is a need to understand
that individuals will have differing emotional memories about the same
historical events.
For
example, one person’s memories of World War Two could be one of success and
achievement through victory and survival, a successful battle against the odds where
camaraderie was an essential key to that success and resulted in life-long
friendships that shaped the individual’s life. For another, perhaps sitting in
an adjacent chair, the memories could those of loss and sadness perhaps tinged
with guilt for surviving when so many others around them lost their lives. For
both people a care home playing “We’ll Meet Again” will evoke memories and
emotions but completely different ones.
Or, to be
more topical, look at the reaction to the passing of Margaret Thatcher, the
mixture of adoration and animosity dependent on the individual’s experiences 30
years ago. Those with really strong emotions of her are likely to retain those
memories and emotions and, in another 30 or 40 years when they need care
services and images of Mrs Thatcher will evoke that adoration or animosity and
the care staff will probably be oblivious to the reason why.
Social
care is not just about physical care tasks, it is about helping people
emotionally as well as physically. This cannot be achieved without understanding
feelings, emotions, memories and communication. Social care needs to understand
the people who need care, their families and the social background that frames
their shared experiences and memories and the how these affect individuals.
With the
increasing emphasis on health and social care integration there is a danger we
lose the social model of care and the social impact of ageing as well as the
social importance of memories. Let’s hope that in the future we do not look
back with sadness as we failed to understand the importance of emotions in
social care.
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